Network Solutions Certification Practice Statement
Version 1.4.1
Table of Contents
- General
1.1. Network Solutions
1.2. Network Solutions CPS
1.2.1. Network Solutions CPS Suitability, Amendments and Publication
1.3. Other Practice Statements & Agreements
1.4. Liability of Network Solutions
1.5. Compliance with applicable standards
1.6. Digital Certificate Policy Overview
1.7. Network Solutions PKI Hierarchy
1.8. Network Solutions Certification Authority
1.9. Network Solutions Registration Authorities
1.10. Subscribers
1.11. Relying Parties
- Technology
2.1. Network Solutions CA Infrastructure
2.1.1. Network Solutions Root CA Signing Key Protection & Recovery
2.1.2. Network Solutions CA Root Signing Key Generation Process
2.1.3. Network Solutions CA Root Signing Key Archival
2.1.4. Procedures employed for CA Root Signing Key Changeover
2.1.5. Network Solutions CA Root Public Key Delivery to Subscribers
2.1.6. Physical CA Operations
2.2. Digital Certificate Management
2.3. Network Solutions Directories, Repository and Certificate Revocation List
2.4. Types of Network Solutions Certificates
2.4.1. Network Solutions Certificates
2.4.2. Reserved
2.4.3. Site Seal
2.4.3.1. Site Seal
2.4.3.2. Site Confirm Seal
2.5. Reserved
2.6. Extensions and Naming
2.6.1. Digital Certificate Extensions
2.6.2. Incorporation by Reference for Extensions and Enhanced Naming
2.7. Subscriber Private Key Generation Process
2.8. Subscriber Private Key Protection and Backup
2.9. Subscriber Public Key Delivery to Network Solutions
2.10. Delivery of Issued Subscriber Certificate to Subscriber
2.10.1. Secure Server Certificate: SiteSafe SSL - Basic, SiteSafe SSL - Pro, SiteSafe SSL - Wildcard
2.11. Delivery of Issued Subscriber Certificate to Wholesale Partners
2.12. Network Solutions Certificates Profile
2.12.1. Key Usage extension field
2.12.2. Extension Criticality Field
2.12.3. Basic Constraints Extension
2.12.4. Certificate Policy (CP)
2.13. Network Solutions Certificate Revocation List Profile
- Organization
3.1. Conformance to this CPS
3.2. Termination of CA Operations
3.3. Form of Records
3.4. Records Retention Period
3.5. Logs for Core Functions
3.5.1. CA & Certificate Lifecycle Management
3.5.2. Security Related Events
3.5.3. Certificate Application Information
3.5.4. Log Retention Period
3.6. Business Continuity Plans and Disaster Recovery
3.7. Availability of Revocation Data
3.8. Publication of Critical Information
3.9. Confidential Information
3.9.1. Types of Information deemed as Confidential
3.9.2. Types of Information not deemed as Confidential
3.9.3. Access to Confidential Information
3.9.4. Release of Confidential Information
3.10. Personnel Management and Practices
3.11. Privacy Policy
3.12. Publication of information
- Practices and Procedures
4.1. Certificate Application Requirements
4.1.1. Methods of application
4.2. Application Validation
4.2.1. Secure Server Certificate Application Three Step Validation Process
4.2.2. SiteSafe SSL Certificate - Basic, SiteSafe SSL Certificate - Pro, SiteSafe SSL Certificate - Wildcard
4.2.3. Reserved
4.3. Validation Information for Certificate Applications
4.3.1. Application Information for Organizational Applicants
4.3.2. Supporting Documentation for Organizational Applicants
4.3.3. Application Information for Individual Applicants
4.3.4. Supporting Documentation for Individual Applicants
4.4. Validation Requirements for Certificate Applications
4.4.1. Third -Party Confirmation of Business Entity Information
4.4.2. Serial Number Assignment
4.5. Time to Confirm Submitted Data
4.6. Approval and Rejection of Certificate Applications
4.7. Certificate Issuance and Subscriber Consent
4.8. Certificate Validity
4.9. Certificate Acceptance
4.10. Verification of Digital Signatures
4.11. Reliance on Digital Signatures
4.12. Certificate Suspension
4.13. Certificate Revocation
4.13.1. Request for Revocation
4.13.2. Effect of Revocation
4.14. Renewal
4.15. Notice Prior to Expiration
- Legal Conditions of Issuance
5.1. Network Solutions Representations
5.2. Information Incorporated by Reference into a Digital Certificate
5.3. Displaying Liability Limitations, and Warranty Disclaimers
5.4. Publication of Certificate Revocation Data
5.5. Duty to Monitor the Accuracy of Submitted Information
5.6. Publication of Information
5.7. Interference with Network Solutions Implementation
5.8. Standards
5.9. Network Solutions Partnerships Limitations
5.10. Network Solutions Limitation of Liability for a Network Solutions Partner
5.11. Choice of Cryptographic Methods
5.12. Reliance on Unverified Digital Signatures
5.13. Rejected Certificate Applications
5.14. Refusal to Issue a Certificate
5.15. Subscriber Obligations
5.16. Representations by Subscriber upon Acceptance
5.17. Indemnity by Subscriber
5.18. Obligations of Network Solutions Registration Authorities
5.19. Obligations of a Relying Party
5.20. Legality of Information
5.21. Subscriber Liability to Relying Parties
5.22. Duty to Monitor Agents
5.23. Use of Agents
5.24. Conditions of usage of the Network Solutions Repository and Web site
5.25. Accuracy of Information
5.26. Obligations of Network Solutions
5.27. Fitness for a Particular Purpose
5.28. Other Warranties
5.29. Non Verified Subscriber Information
5.30. Exclusion of Certain Elements of Damages
5.31. Certificate and Site Seal Relying Party Guarantee
5.31.1. SiteSafe SSL Certificate - Basic
5.31.2. SiteSafe SSL Certificate - Pro
5.31.3. SiteSafe SSL Certificate - Wildcard
5.31.4. Reserved
5.31.5. Network Solutions Site Seal
5.31.6. SiteSafe Site Confirm Seal
5.32. Financial Limitations on Certificate Usage
5.33. Reserved
5.34. Conflict of Rules
5.35. Intellectual Property Rights
5.36. Infringement and Other Damaging Material.
5.37. Ownership
5.38. Governing Law
5.39. Jurisdiction
5.40. Dispute Resolution
5.41. Successors and Assigns
5.42. Severability
5.43. Interpretation
5.44. No Waiver
5.45. Notice
5.46. Fees
5.47. Reissue Policy
5.48. Refund Policy
- General Issuance Procedure
6.1. General
6.2. Certificates issued to Individuals and Organizations
6.3. Content
6.3.1. Secure Server Certificates
6.3.2. Reserved
6.4. Time to Confirm Submitted Data
6.5. Issuing Procedure:
Terms and Acronyms Used in the CPS Acronyms:
CA Certificate Authority
CPS Certification Practice Statement
CRL Certificate Revocation List
CSR Certificate Signing Request
EPKI Enterprise Public Key Infrastructure Manager
FTP File Transfer Protocol
HTTP Hypertext Transfer Protocol
ITU International Telecommunication Union
ITU-T ITU Telecommunication Standardization Sector
PKI Public Key Infrastructure
PKIX Public Key Infrastructure (based on X.509 Digital Certificates)
PKCS Public Key Cryptography Standard
RA Registration Authority
SSL Secure Sockets Layer
TLS Transaction Layer Security
URL Uniform Resource Locator
X.509 The ITU -T standard for Certificates and their corresponding authentication framework
Terms:
Applicant: The Applicant is an entity applying for a Certificate.
Certificate Policy: The Certificate Policy is a statement of the issuer that corresponds to the prescribed usage of a digital certificate within an issuance context.
Digital Certificate or Certificate shall mean a digitally signed message that contains a Subscriber's public key and associates it with information authenticated by Network Solutions or a Network Solutions-authorized entity.
Network Solutions Site Seal shall mean a hyperlinked graphic provided by Network Solutions to a Subscriber for display on the Subscriber's Web site that identifies the Subscriber as the holder of a Network Solutions Digital Certificate and/or having been properly vetted as a valid entity as defined in this CPS. A Network Solutions Site Seal can be a Network Solutions Secure Site Seals or a Network Solutions Site Confirm Seal.
Network Solutions Secure Site Seal shall mean a hyperlinked graphic provided by Network Solutions to a Subscriber for display on the Subscriber's Web site that identifies the subscriber as the holder of a Network Solutions SSL Certificate and that the Subscriber has been validated in accordance with the standards set forth in the Network Solutions CPS related to SSL Certificates. When the Secure Site Seal is selected by a user, the user's browser is directed to open a SSL-encrypted link to a Network Solutions site to verify that the Secure Site Seal holder has been issued a Network Solutions SSL Certificate and has been validated in accordance with the standards set forth in the Network Solutions CPS. The Network Solutions site sends to the user's browser over the SSL-encrypted link a message indicating the results of the verification along with other information. The response from the Network Solutions site can be displayed on the user's browser as a graphic or web page (that can include client-executable code) containing information about the organization or person to whom the Secure Site Seal pertains and the result of the requested verification. The Secure Site Seal accompanies any issued Network Solutions SSL Certificate and shares the guarantee level associated with the SSL Certificate it accompanies.
Network Solutions Site Confirm Seal shall mean a hyperlinked graphic provided by Network Solutions to a Subscriber for display on the Subscriber's Web site to indicate that the Subscriber has been validated in accordance with the standards set forth in the Network Solutions CPS related to Digital Certificates. When the Site Confirm Seal is selected by a user, the user's browser is directed to open a SSL-encrypted link to a Network Solutions site to verify that the Network Solutions Site Confirm Seal holder has been validated in accordance with the standards set forth in the Network Solutions CPS. The Network Solutions site sends to the user's browser over the SSL-encrypted link a message indicating the results of the verification along with other information. The response from the Network Solutions site can be displayed on the user's browser as a graphic or web page (that can include client-executable code) containing information about the organization or person to whom the Site Confirm Seal pertains and the result of the requested verification.
Relying Party: The Relying Party is an entity that relies upon the information contained within the Certificate and/or Network Solutions Site Seal.
Relying Party Agreement: The Relying Party Agreement is an agreement which must be read and accepted by a Relying Party prior to validating, relying on or using a Certificate, relying on a Network Solutions Site Seal, or accessing or using Network Solutions' Repository, and is available for reference at http://www.networksolutions.com/legal/SSL-legal-repository-rpa.jsp.
Subscriber: The Subscriber is an entity that has been issued a Certificate and/or Network Solutions Site Seal.
Subscriber Agreement: The Subscriber Agreement is an agreement which must be read and accepted by an Applicant before applying for a Certificate or a Network Solutions Site Seal. The Subscriber Agreement is available for reference at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp.
1. GENERAL
This document is the Network Solutions Certification Practice Statement (CPS) and outlines the legal, commercial and technical principles and practices that Network Solutions employs in providing certification services that include, but are not limited to approving, issuing, using and managing of Digital Certificates and in maintaining a X.509 Certificate -based public key infrastructure (PKIX) in accordance with the Certificate Policies determined by Network Solutions. It also defines the underlying certification processes for Subscribers and describes Network Solutions' repository operations. The CPS is also a means of notification of roles and responsibilities for parties involved in Certificate-based practices within the Network Solutions PKI. Some of the services and/or the practices described in this CPS may be performed on Network Solutions' behalf by third-party vendors selected by Network Solutions. Consequently, references in this CPS to activities, practices, etc., of "Network Solutions" shall mean Network Solutions and/or its selected third-party vendors.
1.1) Network Solutions
Network Solutions is a Certification Authority (CA) that issues high quality and highly trusted Digital Certificates to entities including private and public companies and individuals in accordance with this CPS. In its role as a CA Network Solutions performs functions associated with public key operations that include receiving requests, issuing, revoking and renewing a Digital Certificate and the maintenance, issuance and publication of Certificate Revocation Lists (CRLs) for users within the Network Solutions PKI. Network Solutions extends, under agreement, membership of its PKI to approved third parties known as Registration Authorities. The international network of Network Solutions RA's share Network Solutions' policies and practices and CA infrastructure to issue Network Solutions Digital Certificates, or if appropriate, private labeled Digital Certificates.
1.2) Network Solutions CPS
The Network Solutions CPS is a public statement of the practices of Network Solutions and the conditions of issuance, revocation and renewal of a Certificate issued under Network Solutions' own hierarchy. Pursuant to the division of the tasks of a CA, this CPS is largely divided in the following sections: Technical, Organizational, Practices and Legal.
This CPS, related agreements and Certificate policies referenced within this document are maintained by the Network Solutions Certificate Policy Authority. The Certificate Policy Authority may be contacted at the below address:
Certificate Policy Authority
13861 Sunrise Valley Drive, Suite 300
Herndon, VA 20171, USA
Telephone 703-668-4600
Fax 703-668-5959
Attention: Digital Certificates Support
Email: sslcpa@networksolutions.com
This CPS, related agreements and Certificate policies referenced within this document are available online at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp.
1.2.1) Network Solutions CPS Suitability, Amendments and Publication
The Network Solutions Certificate Policy Authority is responsible for determining the suitability of certificate policies illustrated within the CPS. The Authority is also responsible for determining the suitability of proposed changes to the CPS prior to the publication of an amended edition.
Upon the Certificate Policy Authority accepting such changes deemed by the CA's Policy Authority to have significant impact on the users of this CPS an updated edition of the CPS will be published at the Network Solutions repository (available at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp), with thirty days notice given of upcoming changes and suitable incremental version numbering used to identify new editions.
Revisions not denoted "significant" shall be those deemed by the CA's Policy Authority to have minimal or no impact on subscribers and relying parties using Certificates and CRLs issued by CA. Such revisions may be made without notice to users of the CPS and without changing the version number of this CPS. Controls are in place to reasonably ensure that the Network Solutions CPS is not amended and published without the prior authorization of the Certificate Policy Authority.
1.3) Other Practice Statements & Agreements
The CPS is only one of a set of documents relevant to the provision of certification services by Network Solutions and that the list of documents contained in this clause are other documents which this CPS will from time to time mention, although this is not an exhaustive list. The document name, location of and status, whether public or private, are detailed below:
1.4) Liability of Network Solutions
For legal liability of Network Solutions under the provisions made in this CPS, please refer to section 5; legal conditions of issuance.
1.5) Compliance with applicable standards
The practices specified in this CPS have been designed to meet or exceed the requirements of generally accepted and developing industry standards including the AICPA/CICA WebTrust Program for Certification Authorities, ANS X9.79:2001 PKI Practices and Policy Framework, and other industry standards related to the operation of CAs. An annual audit is or will be performed by an independent external auditor to assess Network Solutions' compliancy with the AICPA/CICA WebTrust program for Certification Authorities. Topics covered by the annual audit include but are not limited to the following:
- CA business practices disclosure
- Service integrity
- CA environmental controls
1.6) Digital Certificate Policy Overview
A digital certificate is formatted data that cryptographically binds an identified subscriber with a public key. A digital certificate allows an entity taking part in an electronic transaction to prove its identity to other participants in such transaction. Digital certificates are used in commercial environments as a digital equivalent of an identification card. As detailed in this CPS, Network Solutions offers a range of distinct certificate types. The different certificate types have differing intended usages and differing policies.
| Applicant |
Certificate Type |
Channels |
Available Validation Levels1 |
Suggested Usage |
| Individual or Company |
Secure Server Certificate: SiteSafe SSL - Basic |
- Network Solutions Website - Wholesale - SRSPlus |
Confirmation of right to use the business name used in the application through the use of internal and third party databases and / or business documentation plus right to use the domain name used in the application. Validation is a four step process, requiring both automatic and manual validation including direct contact with the client. |
Establishes SSL / TLS session between the server housing the Secure Server Certificate and a client / customer / website visitor. The protocol is designed to authenticate a server to a client and provide confidentiality of data passed through the SSL / TLS session. |
| Individual or Company |
Secure Server Certificate: SiteSafe SSL - Pro |
- Network Solutions Website - Wholesale - SRSPlus |
Confirmation of right to use the business name used in the application through the use of internal and third party databases and / or business documentation plus right to use the domain name used in the application. Validation is a four step process, requiring both automatic and manual validation including direct contact with the client. |
Establishes SSL / TLS session between the server housing the Secure Server Certificate and a client / customer / website visitor. The protocol is designed to authenticate a server to a client and provide confidentiality of data passed through the SSL / TLS session. |
| Individual or Company |
Secure Server Certificate: Network Solutions SiteSafe SSL Wildcard |
- Network Solutions Website - Wholesale - SRSPlus |
Confirmation of right to use the business name used in the application through the use of internal and third party databases and / or business documentation plus right to use the domain name used in the application. Validation is a four step process, requiring both automatic and manual validation including direct contact with the client. |
Establishes SSL / TLS session between the server housing the Secure Server Certificate and a client / customer / website visitor. The protocol is designed to authenticate a server to a client and provide confidentiality of data passed through the SSL / TLS session. |
As the suggested usage for a Digital Certificate differs on a per application basis, Subscribers are urged to appropriately study their requirements for their specific application before applying for a specific Network Solutions Certificate.
1.7) Network Solutions PKI Hierarchy
Network Solutions relies on BeTrusted (www.betrusted.com - AICPA/CICA WebTrust Program for Certification Authorities approved security provider) for its Root CA Certificate for Digital Certificates issued on or before July 20, 2006, and UTN-USERFIRST-Hardware and AddTrust External CA Root for its Root CA Certificates for Digital Certificates issued after July 20, 2006. These relationships allow Network Solutions to issue highly trusted Digital Certificates by inheriting the trust level associated with BeTrusted root certificate (named CyberTrust Root), the UTN root certificate named UTN-USERFIRST-Hardware and the AddTrust root certificate named AddTrust External CA Root. The following high-level representation of the Network Solutions PKI is used to illustrate the hierarchy utilized.
For GTE Certificates:
- GTE CyberTrust Global Root (serial number = 01A5, expiry = 14 August 2018)
- Network Solutions Certificate Authority (serial number = 0400 03C5, expiry = 09 February 2012)
- End Entity SSL (serial number = x, expiry =1, 2, 3 or 4 years from issuance)
For UTN/AddTrust Certificates: Visible on IE compatible browsers as follows:
- UTN-USERFirst-Hardware (serial number = 44 be 0c 8b 50 00 24 b4 11 d3 36 2a fe 65 0a fd, expiry = 09 July 2019 19:19:22)
- Network Solutions Certificate Authority (serial number = 10 e7 76 e8 a6 5a 6e 37 7e 05 03 06 d4 3c 25 ea, expiry = 30 May 2020 11:48:38)
- End Entity SSL/End Entity Secure Email (serial number = x, expiry = 1 month or up to 10 year(s) from issuance)
Cross signed and therefore visible on Netscape compatible browsers as follows:
- AddTrust External CA Root (serial number = 01, expiry = 30 May 2020 10:48:38)
- UTN-USERFirst-Hardware (serial number = 48 4b ac f1 aa c7 d7 13 43 d1 a2 74 35 49 97 25, expiry = 30 May 2020 11:48:38)
- Network Solutions Certificate Authority (serial number = 10 e7 76 e8 a6 5a 6e 37 7e 05 03 06 d4 3c 25 ea, expiry = 30 May 2020 11:48:38)
- End Entity SSL/End Entity Secure Email (serial number = x, expiry = 1 month or up to 10 year(s) from issuance)
1.8) Network Solutions Certification Authority
In its role as a Certification Authority (CA) Network Solutions provides certificate services within the Network Solutions PKI. The Network Solutions CA will:
- Conform its operations to the CPS (or other CA business practices disclosure), as the same may from time to time be modified by amendments published in the Network Solutions repository (http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp).
- Issue and publish certificates in a timely manner in accordance with the issuance times set out in this CPS.
- Upon receipt of a valid request to revoke the certificate from a person authorized to request revocation using the revocation methods detailed in this CPS, revoke a certificate issued for use within the Network Solutions PKI.
- Publish CRLs on a regular basis, in accordance with the applicable Certificate Policy and with provisions described in this CPS
- Distribute issued certificates in accordance with the methods detailed in this CPS
- Update CRLs in a timely manner as detailed in this CPS
- Notify subscribers via email of the imminent expiry of their Network Solutions issued certificate (for a period disclosed in this CPS)
1.9) Network Solutions Registration Authorities
Network Solutions, directly and/or through its third-party providers, has established the necessary secure infrastructure to fully manage the lifecycle of Digital Certificates within its PKI. Through a network of Registration Authorities (RA), Network Solutions also makes its certification authority services available to its subscribers. Network Solutions RAs:
- Accept, evaluate, approve or reject the registration of certificate applications.
- Verify the accuracy and authenticity of the information provided by the subscriber at the time of application as specified in the Network Solutions validation guidelines documentation.
- Use official, notarized or otherwise indicated document to evaluate a subscriber application.
- Verify the accuracy and authenticity of the information provided by the subscriber at the time of reissue or renewal as specified in the Network Solutions validation guidelines documentation.
A Network Solutions RA acts locally within their own context of geographical or business partnerships on approval and authorization by Network Solutions in accordance with Network Solutions practices and procedures.
RAs are restricted to operating within the set validation guidelines published by Network Solutions to the RA upon joining the programs. Certificates issued through an RA contain an amended Certificate Profile within an issued certificate to represent the involvement of the RA in the issuance process to the Relying Party.
1.10) Subscribers
Subscribers of Network Solutions services are individuals or companies that use PKI in relation to Network Solutions supported transactions and communications. Subscribers are parties that are identified in a certificate and hold the private key corresponding to the public key that is listed in a subscriber certificate. Prior to verification of identity and issuance of a certificate a subscriber is an applicant for the services of Network Solutions.
1.11) Relying Parties
Relying parties use PKI services in relation with Network Solutions certificates and reasonably rely on such certificates and/or digital signatures verifiable with reference to a public key listed in a subscriber certificate.
To verify the validity of a Digital Certificate they receive, relying parties must refer to the Certificate Revocation List (CRL) prior to relying on information featured in a certificate to ensure that Network Solutions has not revoked the certificate. The CRL location is detailed within the certificate.
2. Technology
This section addresses certain technological aspects of the Network Solutions infrastructure and PKI services.
2.1) Network Solutions CA Infrastructure
The Network Solutions CA Infrastructure uses trustworthy systems to provide certificate services. A trustworthy system is computer hardware, software and procedures that provide an acceptable resilience against security risks, provide a reasonable level of availability, reliability and correct operation and enforce a security policy.
2.1.1) Network Solutions Root CA Signing Key Protection & Recovery
Network Solutions ensures the protection of its CA Root signing key pairs with the use of IBM 4578 crypto processor devices, which are certified to FIPS 140-1 Level 4, for key generation, storage and use. The CA Root signing key pairs are 2048 bit and were generated within the IBM 4578 device using the RSA algorithm.
| CA Number |
Description |
Usage |
Lifetime |
Size |
| 28 |
'CyberTrustedSigned' Network Solutions Certificate authority |
Intermediate certificate for SSL certificates |
To 8 Feb 2012 |
2048 |
| 61 |
AddTrust/UTN signed Network Solutions Certificate authority |
Intermediate certificate for SSL certificates |
To 30 May 2020 |
2048 |
| 32 |
AddTrust signed UTN Hardware Certificate Authority |
Intermediate certificate for SSL certificates |
To 30 May 2020 |
2048 |
| 38 |
AddTrust External CA Root |
Root certificate for SSL certificates |
To 30 May 2020 |
2048 |
For CA Root key recovery purposes, the Root CA signing keys are encrypted and stored within a secure environment. The decryption key is split across m removable media and requires n of m to reconstruct the decryption key. Custodians in the form of 2 or more authorized Network Solutions representatives are required to physically retrieve the removable media from the distributed physically secure locations.
Where CA Root signing keys are backed up to another cryptographic hardware security module, such keys are transferred between devices in encrypted format only.
BeTrusted ensures the protection of its CA Root signing key pair in accordance with its AICPA/CICA WebTrust program compliant infrastructure and CPS. Details of BeTrusted's WebTrust compliancy are available at its official website (www.betrusted.com).
In a similar manner, the UTN and AddTrust CA Root key pairs are protected in accordance with an AICPA/CICA WebTrust program compliant infrastructure and CPS. Details are available at the following website: www.comodogroup.com/repository/
2.1.2) Network Solutions CA Root Signing Key Generation Process
Network Solutions securely generates and protects its own private key(s), using a trustworthy system (IBM 4758 accredited to FIPS PUB 140-1 level 4), and takes necessary precautions to prevent the compromise or unauthorized usage of it.
The Network Solutions CA Root key was generated in accordance with the guidelines detailed in the Root Key Generation Ceremony Reference. The activities undergone and the Network Solutions personnel involved in the Root Key Generation Ceremony are recorded for audit purposes. Subsequent Root Key Generation Ceremonies are to follow the documented reference guide also.
2.1.3) Network Solutions CA Root Signing Key Archival
When the Network Solutions CA Root Signing Key pair expire they will be archived for at least 7 years. The keys will be archived in a secure cryptographic hardware module as per their secure storage prior to expiration, as detailed in section 2.1.1 of this CPS.
2.1.4) Procedures employed for CA Root Signing Key Changeover
The Network Solutions CA root signing private key is valid until 11:59pm 08 February 2012. Towards the end of the private key's lifetime, a new CA signing key pair is commissioned and all subsequently issued certificates and CRLs are signed with the new private signing key. Both keys may be concurrently active. The corresponding new CA public key certificate is provided to subscribers and relying parties through the delivery methods detailed in section 2.1.5 of this CPS.
2.1.5) Network Solutions CA Root Public Key Delivery to Subscribers
Network Solutions makes all its CA Root Certificate available at its online repository at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp. The GTE CyberTrust Root certificate is present in Internet Explorer 5.00 and above, Netscape 4.5 and above and Opera 5.0 and above and is made available to relying parties through these browsers. The UTN USERFirst Hardware certificate is present in Explorer 5.01 and above and is made available to relying parties through this browser. The AddTrust External CA Root certificate is present in Netscape 4.77 and above and Opera 5.0 and above and is made available to relying parties through these browsers. Network Solutions provides the full certificate chain (see section 1.7 of this CPS) to the Subscriber upon issuance and delivery of the Subscriber certificate.
2.1.6) Physical CA Operations
Access to the secure part of Network Solutions (or its selected third-party vendors') facilities is limited through the use of physical access control and is only accessible to appropriately authorized individuals (referred to herein as Trusted Personnel). Card access systems are in place to control, monitor and log access to all areas of the facility. Access to the physical machinery within the secure facility is protected with locked cabinets and logical access control. Network Solutions has made reasonable efforts to ensure all secure facilities are protected from:
- Fire and smoke damage (fire protection is made in compliance with local fire regulations)
- Flood and water damage
All secure facilities have a primary and secondary power supply and ensure continuous, uninterrupted access to electric power. Heating / air ventilation systems are used to prevent overheating and to maintain a suitable humidity level.
Network Solutions asserts that it makes every reasonable effort to detect and prevent material breaches, loss, damage or compromise of assets and interruption to business activities.
2.2) Digital Certificate Management
Network Solutions certificate management refers to functions that include but are not limited to the following:
- Verification of the identity of an applicant of a certificate.
- Authorizing the issuance of certificates.
- Issuance of certificates.
- Revocation of certificates.
- De-commissioning of the corresponding private keys through a process involving the revocation of certificates.
- Listing of certificates.
- Distributing certificates.
- Publishing certificates.
- Storing certificates.
- Retrieving certificates in accordance with their particular intended use.
Network Solutions conducts the overall certification management within the Network Solutions PKI, either directly or through a Network Solutions approved RA. Network Solutions is not involved in functions associated with the generation, issuance, decommissioning or destruction of a Subscriber key pair.
2.3) Network Solutions Directories, Repository and Certificate Revocation List
Network Solutions manages and makes publicly available directories of revoked certificates through the use of Certificate Revocation Lists (CRLs). Users and relying parties are strongly urged to consult the directories of issued and revoked certificates at all times prior to relying on information featured on a certificate. Network Solutions updates and publishes a new CRL every 24 hours or more frequently under special circumstances. The CRL for end entity certificates can be accessed via the following URLs:
http://crl.netsolssl.com/NetworkSolutionsCA.crl
http://crl2.netsolssl.com/NetworkSolutionsCA.crl
Revoked intermediate and higher level certificates are published in the CRL accessed via:
http://www.public-trust.com/cgi-bin/CRL/2018/cdp.crl
Network Solutions also publishes a repository of legal notices regarding its PKI services, including this CPS, agreements and notices references within this CPS as well as any other information it considers essential to its services. The Network Solutions legal repository may be accessed at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp.
2.4) Types of Network Solutions Certificates
Network Solutions currently offers a portfolio of Digital Certificates and related products that can be used in a way that addresses the needs of users for secure personal and business communications, protection of online transactions and identification of persons, whether legal or physical, or devices on a network or within a community.
Network Solutions may update or extend its list of products, including the types of certificates it issues, as it sees fit. The publication or updating of the list of Network Solutions products creates no claims by any third party. Upon the inclusion of a new certificate product in the Network Solutions hierarchy, an amended version of this CPS will be made public within two days, or as soon thereafter as is commercially practicable, on the official Network Solutions websites.
Issued certificates are published in Network Solutions directories. Suspended or revoked certificates are appropriately referenced in CRLs and published in Network Solutions directories. Network Solutions does not perform escrow of subscriber private keys.
2.4.1) Network Solutions Certificates
Network Solutions makes available Certificates that in combination with a Secure Socket Layer (SSL) web server attest the public server's identity providing full authentication and enable secure communication with corporate customers and corporate business partners. Network Solutions Certificates are offered in three variants: SiteSafe SSL - Basic, SiteSafe SSL - Pro, and SiteSafe SSL - Wildcard. Pricing for the certificates are made available on the relevant official Network Solutions websites. All variants of the Secure Server Certificates are sold with a Secure Site Seal as specified in section 2.4.3.1 of this CPS.
a) SiteSafe SSL - Basic
SiteSafe SSL - Basic Certificates are the professional level Secure Server Certificates from Network Solutions. Their intended usage is for websites conducting high value ecommerce and transferring data and also within internal networks.
In accordance with section 4.2.3 (Validation Practices) of this CPS, SiteSafe SSL - Basic Certificates may also utilize private databases to assist as part of the certificate application. All SiteSafe SSL - Basic Certificate applications include a validation of the applicant's submitted information.
The maximum aggregate guarantee limit for all claims associated with a SiteSafe SSL - Basic certificate pursuant to the Relying Party Guarantee is $50,000, and $1,000 per incident. The terms of the Relying Party Guarantee can be found in the Repository.
Subscriber fees for a SiteSafe SSL - Basic Certificate are available from the official Network Solutions website.
b) SiteSafe SSL - Pro
SiteSafe SSL - Pro Certificates are the professional level Secure Server Certificates from Network Solutions. Their intended usage is for websites conducting high value ecommerce and transferring data and also within internal networks.
In accordance with section 4.2.3 (Validation Practices) of this CPS, SiteSafe SSL - Pro Certificates may also utilize private databases to assist as part of the certificate application. All SiteSafe SSL - Pro Certificate applications include a validation of the applicant's submitted information.
The maximum aggregate guarantee limit for all claims associated with a SiteSafe SSL - Pro certificate is $1,000,000, and $1,000 per incident. The terms of the Relying Party Guarantee can be found in the Repository.
Subscriber fees for a SiteSafe SSL - Pro Certificate are available from the official Network Solutions website.
c) SiteSafe SSL - Wildcard
SiteSafe SSL - Wildcard Certificates are professional level Secure Server Certificates used securing multiple sub -domains with a single Network Solutions SSL #2 Certificate. Their intended use is for websites conducting high value ecommerce and transferring data and also within internal networks.
In accordance with section 4.2.3 (Validation Practices) of this CPS, SiteSafe SSL - Wildcard Certificates may also utilize private databases to assist as part of the certificate application. All SiteSafe SSL - Wildcard Certificate applications include a validation of the applicant's submitted information.
The maximum aggregate guarantee limit for all claims associated with a SiteSafe SSL - Wildcard Certificate is $1,000,000, and $1,000 per person per incident. The terms of the Relying Party Guarantee can be found in the Repository.
Subscriber fees for a SiteSafe SSL - Wildcard Certificate are available from the official Network Solutions website.
2.4.2) Reserved
2.4.3) Site Seal
"Network Solutions Site Seal" shall mean a hyperlinked graphic provided by Network Solutions to a Subscriber for display on the Subscriber's Web site that identifies the Subscriber as the holder of a Network Solutions Digital Certificate and/or having been properly vetted as a valid entity as defined in this CPS. A Network Solutions Site Seal can be a Network Solutions Secure Site Seals or a Network Solutions Site Confirm Seal.
2.4.3.1) Secure Site Seal
"Network Solutions Secure Site Seal" shall mean a hyperlinked graphic provided by Network Solutions to a Subscriber for display on the Subscriber's Web site that identifies the subscriber as the holder of a Network Solutions SSL Certificate and that the Subscriber has been validated in accordance with the standards set forth in the Network Solutions CPS related to SSL Certificates. When the Secure Site Seal is selected by a user, the user's browser is directed to open a SSL-encrypted link to a Network Solutions site to verify that the Secure Site Seal holder has been issued a Network Solutions SSL Certificate and has been validated in accordance with the standards set forth in the Network Solutions CPS. The Network Solutions site sends to the user's browser over the SSL-encrypted link a message indicating the results of the verification along with other information. The response from the Network Solutions site can be displayed on the user's browser as a graphic or web page (that can include client-executable code) containing information about the organization or person to whom the Secure Site Seal pertains and the result of the requested verification. The Secure Site Seal accompanies any issued Network Solutions SSL Certificate and shares the guarantee level associated with the SSL Certificate it accompanies.
2.4.3.2) Site Confirm Seal
"Network Solutions Site Confirm Seal" shall mean a hyperlinked graphic provided by Network Solutions to a Subscriber for display on the Subscriber's Web site to indicate that the Subscriber has been validated in accordance with the standards set forth in the Network Solutions CPS related to Digital Certificates. When the Site Confirm Seal is selected by a user, the user's browser is directed to open a SSL-encrypted link to a Network Solutions site to verify that the Network Solutions Site Confirm Seal holder has been validated in accordance with the standards set forth in the Network Solutions CPS. The Network Solutions site sends to the user's browser over the SSL-encrypted link a message indicating the results of the verification along with other information. The response from the Network Solutions site can be displayed on the user's browser as a graphic or web page (that can include client-executable code) containing information about the organization or person to whom the Site Confirm Seal pertains and the result of the requested verification.
2.5) Reserved
2.6) Extensions and Naming
2.6.1) Digital Certificate Extensions
Network Solutions uses the standard X.509, version 3 to construct Digital Certificates for use within the Network Solutions PKI. X.509v3 allows a CA to add certain certificate extensions to the basic certificate structure. Network Solutions use a number of certificate extensions for the purposes intended by X.509v3 as per Amendment 1 to ISO/IEC 9594-8, 1995. X.509v3 is the standard of the International Telecommunications Union for digital certificates.
2.6.2) Incorporation by Reference for Extensions and Enhanced Naming
Enhanced naming is the usage of an extended organization field in an X.509v3 certificate. Information contained in the organizational unit field is also included in the Certificate Policy extension that Network Solutions may use.
2.7) Subscriber Private Key Generation Process
The Subscriber is solely responsible for the generation of the private key used in the certificate request. Network Solutions does not provide key generation, escrow, recovery or backup facilities as part of the Certificate services.
Upon making a certificate application the Subscriber is solely responsible for the generation of an RSA key pair appropriate to the certificate type being applied for. During application the Subscriber will be required to submit a public key and other personal / corporate details in the form of a Certificate Signing Request (CSR).
Typically, secure server Certificate requests are generated using the key generation facilities available in the Subscriber's webserver software.
2.8) Subscriber Private Key Protection and Backup
The Subscriber is solely responsible for protection of the Subscriber's private keys. Network Solutions maintains no involvement in the generation, protection or distribution of such keys as part of the Certificate services.
Network Solutions strongly urges Subscribers to use a password or equivalent authentication method to prevent unauthorized access and usage of the Subscriber private key.
2.9) Subscriber Public Key Delivery to Network Solutions
Secure server Certificate requests are generated using the Subscriber's webserver software and the request is submitted to Network Solutions in the form of a PKCS #10 Certificate Signing Request (CSR). Submission is made electronically via the Network Solutions website or through a Network Solutions approved RA.
2.10) Delivery of Issued Subscriber Certificate to Subscriber
Delivery of Subscriber certificates to the associated Subscriber is dependent on the certificate product type:
2.10.1) Secure Server Certificate: SiteSafe SSL - Basic, SiteSafe SSL - Pro, SiteSafe SSL - Wildcard
SiteSafe SSL - Basic, SiteSafe SSL - Pro, SiteSafe SSL - Wildcard certificates are delivered via email to the Subscriber through the use of the administrator contact email address provided during the application process.
2.11) Delivery of Issued Subscriber Certificate to Wholesale Partners
Issued Subscriber secure server Certificates applied for through a Wholesale Partner on behalf of the Subscriber are emailed to the administrator contact of the Wholesale Partner account.
2.12) Network Solutions Certificates Profile
A Certificate profile contains fields as specified below:
2.12.1) Key Usage extension field
Network Solutions certificates are general purpose and may be used without restriction on geographical area or industry. In order to use and rely on a Network Solutions certificate the relying party must use X.509v3 compliant software. Network Solutions certificates include key usage extension fields to specify the purposes for which the certificate may be used and also to technically limit the functionality of the certificate when used with X.509v3 compliant software. Reliance on key usage extension fields is dependent on correct software implementations of the X.509v3 standard and is outside of the control of Network Solutions.
The possible key purposes identified by the X.509v3 standard are the following:
a) Digital signature, for verifying digital signatures that have purposes other than those identified in b), f) or g), that is, for entity authentication and data origin authentication with integrity
b) Non-repudiation, for verifying digital signatures used in providing a non-repudiation service which protects against the signing entity falsely denying some action (excluding certificate or CRL signing, as in f) or g) below)
c) Key encipherment, for enciphering keys or other security information, e.g. for key transport
d) Data encipherment, for enciphering user data, but not keys or other security information as in c) above
e) Key agreement, for use as a public key agreement key
f) Key certificate signing, for verifying a CA's signature on certificates, used in CA certificates only
g) CRL signing, for verifying a CA's signature on CRLs
h) Encipher only, public key agreement key for use only in enciphering data when used with key agreement
i) Decipher only, public key agreement key for use only in deciphering data when used with key agreement
2.12.2) Extension Criticality Field
The Extension Criticality field denotes two separate uses for the Key Usage field. If the extension is noted as critical, then the key in the certificate is only to be applied to the stated uses. To use the key for another purpose in this case would break the issuer's policy. If the extension is not noted as critical, the Key Usage field is simply there as an aid to help applications find the proper key for a particular use.
2.12.3) Basic Constraints Extension
The Basic Constraints extension specifies whether the subject of the certificate may act as a CA or only as an end-entity certificate. Reliance on basic constraints extension field is dependent on correct software implementations of the X.509v3 standard and is outside of the control of Network Solutions.
2.12.4) Certificate Policy (CP)
Certificate Policy (CP) is a statement of the issuer that corresponds to the prescribed usage of a digital certificate within an issuance context. A policy identifier is a number unique within a specific domain that allows for the unambiguous identification of a policy, including a certificate policy.
Specific Network Solutions certificate profiles are as per the tables below:
| Network Solutions Secure Server Certificate – SiteSafe SSL - Basic, SiteSafe SSL - Pro, SiteSafe SSL – Wildcard |
| Signature Algorithm |
Sha1 |
| Issuer |
CN |
Network Solutions Certificate Authority |
O |
Network Solutions LLC |
| C |
US |
| Validity |
1 Year / 2 Year / 3 Year / 4 Year |
| Subject |
CN |
Domain Name |
| OU |
/*One of:*/ { SiteSafe SSL Basic | SiteSafe SSL Pro | SiteSafe SSL Wildcard } |
| O |
Organization |
| OU |
Organization Unit |
| STREET |
Street Address |
| L |
Locality |
| S |
Street |
| PostalCode |
Zip / Postal Code |
| C |
Country |
| Authority Key Identifier |
KeyID= 3c 41 e2 8f 08 08 a9 4c 25 89 8d 6d c5 38 d0 fc 85 8c 62 17 |
| Key Usage (NonCritical) |
Digital Signature , Key Encipherment(A0) |
| Netscape Certificate Type |
SSL Client Authentication, SSL Server Authentication(c0) |
| Basic Constraint |
Subject Type=End Entity Path Length Constraint=None |
| Certificate Policies |
[1]Certificate Policy: Policy Identifier=1.3.6.1.4.1.782.1.2.1.3.1 [1,1]Policy Qualifier Info: Policy Qualifier Id=CPS Qualifier: http://www.networksolutions.com/legal/SSL-legal-repository-rpa.jsp |
| CRL Distribution Points |
[1]CRL Distribution Point Distribution Point Name: Full Name: URL=http://crl.netsolssl.com.com/NetworkSolutions_CA.crl [2]CRL Distribution Point Distribution Point Name: Full Name: URL=http://crl2.netsolssl.com.com/NetworkSolutions_CA.crl
|
| Thumbprint Algorithm |
SHA1 |
| Thumbprint |
|
2.13) Network Solutions Certificate Revocation List Profile
The profile of the Network Solutions Certificate Revocation List is as per the table below:
| Version |
[Version 2] |
| Issuer Name |
commonName=[Root Certificate Common Name] CN = Network Solutions Certificate Authority O = Network Solutions L.L.C. C = US |
| Effective Date |
[Date of Issuance] |
| Next Update |
[Date of Issuance + 24 hours] |
| Revoked Certificates |
CRL Entries |
| Certificate Serial Number |
[Certificate Serial Number] |
| Date and Time of Revocation |
[Date and Time of Revocation] |
3. Organization
Network Solutions operates within the United States. All sites relevant to the provision of the services described herein operate under a security policy designed to, within reason, detect, deter and prevent unauthorized logical or physical access to CA related facilities. This section of the CPS outlines the security policy, physical and logical access control mechanisms, service levels and personnel policy in use to provide trustworthy and reliable CA operations.
3.1) Conformance to this CPS
Network Solutions conforms to this CPS and other obligations it undertakes through adjacent contracts when it provides its services.
3.2) Termination of CA Operations
In case of termination of CA operations for any reason whatsoever, Network Solutions will provide timely notice and transfer of responsibilities to succeeding entities, maintenance of records, and remedies. Before terminating its own CA activities, Network Solutions will where possible take the following steps:
- Providing subscribers of valid certificates with ninety (90) days notice of its intention to cease acting as a CA.
Revoking all certificates that are still unrevoked or unexpired at the end of the ninety (90) day notice period without seeking subscriber's consent.
- Giving timely notice of revocation to each affected subscriber.
- Making reasonable arrangements to preserve its records according to this CPS.
- Reserving its right to provide succession arrangements for the re-issuance of certificates by a successor CA that has all relevant permissions to do so and complies with all necessary rules, while its operation is at least as secure as Network Solutions'.
- The requirements of this article may be varied by contract, to the extent that such modifications affect only the contracting parties.
3.3) Form of Records
Network Solutions retains records in electronic or in paper-based format for a period detailed in section 3.4 of this CPS. Network Solutions may require subscribers to submit appropriate documentation in support of a certificate application.
Network Solutions Registration Authorities are required to submit appropriate documentation as detailed in the RA agreements, prior to being validated and successfully accepted as an approved Network Solutions Registration Authority.
In their role as a Network Solutions Registration Authority, RAs may require documentation from subscribers to support certificate applications. In such circumstances, RAs are obliged to retain such records in line with the practices of record retention and protection as used by Network Solutions and as stated in this CPS.
3.4) Records Retention Period
Network Solutions retains the records of Network Solutions Digital Certificates and the associated documentation for a term of no less than 7 years. The retention term begins on the date of expiration or revocation. Copies of certificates are held, regardless of their status (such as expired or revoked). Such records may be retained in electronic, in paper-based format or any other format that Network Solutions may see fit.
Such records are archived at a secure off-site location and are maintained in a form that prevents unauthorized modification, substitution or destruction.
3.5) Logs for Core Functions
For audit purposes Network Solutions maintains electronic or manual logs of the following events for core functions. All logs are backed up on removable media and the media held at a secure off-site location on a daily basis. These media are only removed by Network Solutions staff or other authorized personnel on a visit to the data center, and when not in the data center are held either in a safe in a locked office within the development site, or offsite in a secure storage facility.
An audit log is maintained of each movement of the removable media. Logs are archived by the system administrator on a weekly basis and event journals reviewed on a weekly basis by CA management. Both current and archived logs are maintained in a form that prevents unauthorized modification, substitution or destruction. When the removable media reaches the end of its life it is wiped by a third party secure data destruction facility and the certificates of destruction are archived.
All logs include the following elements:
- Date and time of entry
- Serial or sequence number of entry
- Method of entry
- Source of entry
- Identity of entity making log entry
3.5.1) CA & Certificate Lifecycle Management
CA Root signing key functions, including key generation, backup, recovery and destruction
- Subscriber certificate life cycle management, including successful and unsuccessful certificate applications, certificate issuances, certificate re-issuances, certificate renewals
- Subscriber certificate revocation requests, including revocation reason
- Subscriber changes of affiliation that would invalidate the validity of an existing certificate
- Certificate Revocation List updates, generations and issuances
- Custody of keys and of devices and media holding keys
- Compromise of a private key
3.5.2) Security Related Events
System downtime, software crashes and hardware failures
- CA system actions performed by Network Solutions or other authorized personnel, including software updates, hardware replacements and upgrades
- Cryptographic hardware security module events, such as usage, de-installation, service or repair and retirement
Successful and unsuccessful Network Solutions PKI access attempts
- Secure CA facility visitor entry and exit
3.5.3) Certificate Application Information
The documentation and other related information presented by the applicant as part of the application validation process
Storage locations, whether physical or electronic of presented documents
3.5.4) Log Retention Period
Network Solutions maintain logs for a period of 7 years, or as necessary to comply with applicable laws.
3.6) Business Continuity Plans and Disaster Recovery
To maintain the integrity of its services Network Solutions implements, documents and periodically tests appropriate contingency and disaster recovery plans and procedures. Such plans are revised and updated as may be required at least once a year.
- Network Solutions operates a fully redundant CA system. The backup CA is readily available in the event that the primary CA should cease operation. All of our critical computer equipment is housed in a co -location facility run by a commercial data -center, and all of the critical computer equipment is duplicated within the facility. Incoming power and connectivity feeds are duplicated. The duplicate equipment is ready to take over the role of providing the implementation of the CA, and allows us to specify a maximum system outage time (in case of critical systems failure) within 1 hour.
- Backup of critical CA software is performed weekly and is stored offsite.
- Backup of critical business information is performed daily and is stored offsite.
- Network Solutions operations (directly and through its selected third-party vendors) are distributed across several sites worldwide All sites offer facilities to manage the lifecycle of a certificate, including but not limited to the application, issuance, revocation and renewal of such certificates.
As well as a fully redundant CA system, Network Solutions maintains provisions for the activation of a backup CA and a secondary site should the primary site suffer a total loss of systems. This disaster recovery plan states that Network Solutions (and/or its selected third-party vendor(s)) will endeavor to minimize interruptions to its CA operations.
3.7) Availability of Revocation
Network Solutions publishes Certificate Revocation Lists (CRLs) to allow relying parties to verify a digital signature made using a Network Solutions issued SSL Certificate. Each CRL contains entries for all revoked unexpired certificates issued and is valid for 24 hours. Network Solutions issues a new CRL every 24 hours and includes a monotonically increasing sequence number for each CRL issued. Under special circumstances Network Solutions may publish new CRLs prior to the expiry of the current CRL. All expired CRLs are archived (as described in section 3.4 of this CPS) for a period of 7 years, or longer if applicable. Network Solutions does not support OCSP (Online Certificate Status Protocol).
3.8) Publication of Critical Information
Network Solutions publishes any revocation data on issued Digital Certificates, this CPS, certificate terms and conditions, the relying party agreement and copies of all subscriber agreements in the official Network Solutions repository at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp. The Network Solutions repository is maintained by the Network Solutions Certificate Policy Authority and all updates, amendments and legal promotions are logged in accordance with the logging procedures referenced in this CPS.
3.9) Confidential Information
Network Solutions observes applicable rules on the protection of personal data deemed by law or the Network Solutions privacy policy (see section 3.11 of this CPS) to be confidential.
3.9.1) Types of Information deemed as Confidential
Network Solutions keeps the following types of information confidential and maintains reasonable controls to prevent the exposure of such records to non-trusted personnel.
- Subscriber agreements.
- Certificate application records and documentation submitted in support of certificate applications whether successful or rejected.
- Transaction records and financial audit records.
- External or internal audit trail records and reports, except for WebTrust audit reports which may be published at the discretion of Network Solutions.
- Contingency plans and disaster recovery plans.
- Internal tracks and records on the operations of Network Solutions infrastructure, certificate management and enrolment services and data.
3.9.2) Types of Information not deemed as Confidential
Subscribers acknowledge that revocation data of all certificates issued by the Network Solutions CA is public information is periodically published every 24 hours at the Network Solutions repository. Subscriber application data marked as "Public" in the relevant subscriber agreement and submitted as part of a certificate application is published within an issued Digital Certificate in accordance with section 2.12.4 of this CPS.
3.9.3) Access to Confidential Information
All personnel in trusted positions handle all information in strict confidence. Personnel of RA/LRAs especially must comply with the requirements of the U.S. and/or English law on the protection of personal data.
3.9.4) Release of Confidential Information
Network Solutions is not required to release any confidential information, unless as otherwise required by law, without an authenticated, reasonably specific request by an authorized party specifying:
- The party to whom Network Solutions owes a duty to keep information confidential.
- The party requesting such information.
- A court order, if any.
3.10) Personnel Management and Practices
Consistent with this CPS Network Solutions follows personnel and management practices that provide reasonable assurance of the trustworthiness and competence of their employees and of the satisfactory performance of their duties.
Trusted roles
Trusted roles relate to access to the Network Solutions account management system, with functional permissions applied on an individual basis.
Trusted personnel must identify and authenticate themselves to the system before access is granted. Identification is via a username, with authentication requiring both a password and SSL Certificate.
Personnel controls
All trusted personnel of Network Solutions or its selected third-party vendors, as applicable, have background checks before access is granted to Network Solutions' systems. These checks include, but are not limited to, credit history, employment history for references and a Companies House cross -reference to disqualified directors. Training of personnel is undertaken via a mentoring process involving senior members of the team to which they are attached.
3.11) Privacy Policy
Network Solutions has implemented a privacy policy, which is in compliance with this CPS. The Network Solutions privacy policy is published at the Network Solutions LLC website at http://customersupport.networksolutions.com/article.php?id=306.
3.12) Publication of information
The Network Solutions certificate services and the Network Solutions repository are accessible through several means of communication:
- On the web: www.networksolutions.com
- By email from sslcpa@networksolutions.com
- And by mail from:
Network Solutions, LLC
Attention: Digital Certificates Support,
13861 Sunrise Valley Drive, Suite 300,
Herndon, VA 20171, USA.
Tel: 703-668-4600
Fax: 703-668-5959
4. Practices and Procedures
This section describes the certificate application process, including the information required to make and support a successful application.
4.1) Certificate Application Requirements
All Certificate applicants must complete the enrollment process which includes:
- Generate a RSA key pair and demonstrate to Network Solutions ownership of the private key half of the key pair through the submission of a valid PKCS#10 Certificate Signing Request (CSR)
- Make all reasonable efforts to protect the integrity the private key half of the key pair
- Submit to Network Solutions a certificate application, including application information as detailed in this CPS, a public key half of a key pair, and agree to the terms of the relevant subscriber agreement
- Provide proof of identity through the submission of official documentation as requested by Network Solutions during the enrolment process Certificate applications are submitted to either Network Solutions or a Network Solutions approved Registration Authority (RA). The following table details the entity(s) involved in the processing of certificate applications. Network Solutions issues all certificates regardless of the processing entity.
| Certificate Type |
Enrollment Entity |
Processing Entity |
Issuing Authority
|
| Secure Server Certificate - all types as per section 2.4.1 and 2.4.2 of this CPS. |
End Entity Subscriber |
Network Solutions |
Network Solutions |
| Secure Server Certificate - all types as per section 2.4.1 and 2.4.2 of this CPS. |
SRSPlus or Wholesale Partner on behalf of End Entity Subscriber |
SRSPlus or Wholesale Partner |
Network Solutions |
4.1.1) Methods of application
Generally, applicants will complete the online forms made available by Network Solutions or by approved RAs at the respective official websites. Under special circumstances the applicant may submit an application via e-mail, however this process is available at the discretion of Network Solutions or its RAs.
4.2) Application Validation
Prior to issuing a Certificate (which includes a Network Solutions Secure Site Seal) or issuing a Network Solutions Site Confirm Seal, Network Solutions employs controls to validate the identity of the subscriber information featured in the certificate application. Such controls are indicative of the product type:
4.2.1) Secure Server Certificate Application Three Step Validation Process
Network Solutions utilizes a three-step validation process prior to the issuance of a secure server Certificate.
This process involves Network Solutions, automatically and manually, reviewing the application information provided by the applicant (as per section 4.3 of this CPS) in order to check the following:
1. If the applicant is a consumer, verifying the applicant is listed as the registrant for the domain name used in the application and is an accountable legal entity.
- Validated by reviewing domain name registration records available publicly through WHOIS queries and private registration records if available.
- Validation is supplemented by directly contacting the applicant to submit by fax additional forms of verification of identity such as utility bills and photo IDs and checking those bills and IDs against the application.
- Contacting applicant by telephone number listed in utility bill or in a third-party directory source to request final authorization.
If the applicant submits incorrect information, then services may be denied, or the applicant will be contacted regarding the incorrect information. If the application is rejected, the customer specified will be contacted.
2. If the applicant is an organization, verifying the applicant is listed as the registrant for the domain name used in the application and the contact listed represents an accountable legal entity.
- Validated by reviewing domain name registration records available publicly through WHOIS queries and private registration records if available. Then if incorporated, checking company's articles of incorporation online if available or requesting them to be faxed.
- Validation is supplemented through additional identity verification. If company is listed in Dunn & Bradstreet database, comparing Dunn & Bradstreet entry with application. If the company is not listed in Dunn & Bradstreet, directly contacting applicant to submit additional forms of verification, namely a utility bill (and photo ID if not incorporated).
- Contacting applicant by telephone number listed in a third-party directory source if listed, or alternatively by telephone number listed in utility bill to request final authorization and verify that applicant is associated with the company.
If the applicant submits incorrect information, then the applicant will be contacted regarding the incorrect information. If the application is rejected, the customer specified will be contacted.
4.2.2) SiteSafe SSL - Basic, SiteSafe SSL - Pro, SiteSafe SSL - Wildcard
SiteSafe SSL - Basic, SiteSafe SSL - Pro, SiteSafe SSL - Wildcard Certificates are processed by Network Solutions in accordance with the three-step process outlined in section 4.2.1 of this CPS.
Network Solutions may employ the data held in private databases to increase the integrity of the validation process. In any case, the application is processed manually by Network Solutions in accordance with the
three-step process outlined in section 4.2.1 of this CPS.
4.2.3) Reserved
4.3) Validation Information for Certificate Applications
Applications for Network Solutions Certificates are supported by appropriate documentation to establish the identity of an applicant. From time to time, Network Solutions may modify the requirements related to application information for individuals to respond to Network Solutions' requirements, the business context of the usage of a SSL Certificate, or as it may be prescribed by law.
4.3.1) Application Information for Organizational Applicants
The following elements are critical information elements for a Network Solutions certificate issued to an Organization. Those elements marked with PUBLIC are present within an issued certificate and are therefore within the public domain. Those elements not marked with PUBLIC remain confidential in line with the privacy and protection of data provisions outlined in this CPS.
- Legal Name of the Organization (PUBLIC)
- Organizational unit (PUBLIC)
- Street, city, postal/zip code, country (PUBLIC)
- Company / DUNS number (if available)
- Server Software Identification
- Payment Information
- Administrator contact full name, email address and telephone
- Billing contact persons and organizational representative
- Fully Qualified Domain Name / Network Server Name / Public or Private IP (PUBLIC)
- Public Key (PUBLIC)
- Proof of registration of domain name
- Proof of existence and organizational status of the Organization
- Subscriber agreement, signed or agreed to online
4.3.2) Supporting Documentation for Organizational Applicants
Documentation requirements for Organizational applicants include any / all of the following:
- Articles of Association / Incorporation
- Business License
- Certificate of Compliance
- Certificate of Incorporation
- Certificate of Authority to Transact Business
- Tax Certification
- Corporate Charter
- Official letter from an authorized representative of a government organization
- Official letter from office of Dean or Principal (for Educational Institutions)
- Primary Utility Bills
- Banking Statement
Network Solutions may accept at its discretion other official organizational documentation supporting an
application.
4.3.3) Application Information for Individual Applicants
The following elements are critical information elements for a Network Solutions certificate issued to an individual:
- Legal Name of the Individual (PUBLIC)
- Organizational unit (PUBLIC)
- Street, city, postal/zip code, country (PUBLIC)
- Server Software Identification
- Payment Information
- Administrator contact full name, email address and telephone
- Billing contact persons and organizational representative
- Fully Qualified Domain Name / Network Server Name / Public or Private IP (PUBLIC)
- Public Key (PUBLIC)
- Proof of registration of domain name
- Proof of existence and organizational status of the Organization
- Subscriber agreement, signed or agreed to online
4.3.4) Supporting Documentation for Individual Applicants
Documentation requirements for Individual applicants shall include identification elements such as:
- Passport
- Driving License
- Bank statement
- Primary Utility Bills
Network Solutions may accept at its discretion other official documentation supporting an application.
4.4) Validation Requirements for Certificate Applications
Upon receipt of an application for a Digital Certificate and based on the submitted information, Network Solutions confirms the following information:
- The certificate applicant is the same person as the person identified in the certificate request.
- The certificate applicant holds the private key corresponding to the public key to be included in the certificate.
- The information to be published in the certificate is accurate, except for non-verified subscriber information.
- Any agents who apply for a certificate listing the certificate applicant's public key are duly authorized to do so.
In all types of Network Solutions Certificates the subscriber has a continuous obligation to monitor the accuracy of the submitted information and notify Network Solutions of any changes that would affect the validity of the Certificate. Failure to comply with the obligations as set out in the subscriber agreement will result in the revocation of the Subscriber's Digital Certificate without further notice to the Subscriber and the Subscriber shall pay any Charges payable but not yet paid under the Agreement.
4.4.1) Third -Party Confirmation of Business Entity Information
Network Solutions may use the services of a third party to confirm information on a business entity that applies for a SSL Certificate. Network Solutions accepts confirmation from third party organizations, other third party databases and government entities.
Network Solutions controls include Trade Registry transcripts that confirm the registration of the applicant company and state the members of the board, the management and Directors representing the company.
Network Solutions may use any means of communication at its disposal to ascertain the identity of an organizational or individual applicant. Network Solutions reserves right of refusal in its absolute discretion.
4.4.2) Serial Number Assignment
Network Solutions assigns certificate serial numbers that appear in Network Solutions certificates. Assigned serial numbers are unique.
4.5) Time to Confirm Submitted Data
Network Solutions makes reasonable efforts to confirm certificate application information and issue a SSL Certificate within reasonable time frames.
Network Solutions assures that all certificates will be issued within 2 working days after the receipt of all required validation information as per this CPS.
4.6) Approval and Rejection of Certificate Applications
Following successful completion of all required validations of a certificate application Network Solutions approves an application for a SSL Certificate.
If the validation of a certificate application fails, Network Solutions rejects the certificate application. Network Solutions reserves its right to reject applications to issue a certificate to applicants if, on its own assessment, by issuing a certificate to such parties the good and trusted name of Network Solutions might get tarnished, diminished or have its value reduced and under such circumstances may do so without incurring any liability or responsibility for any loss or expenses arising as a result of such refusal.
Applicants whose applications have been rejected may subsequently re-apply.
4.7) Certificate Issuance and Subscriber Consent
Network Solutions issues a Certificate upon approval of a certificate application. A SSL Certificate is deemed to be valid at the moment a subscriber accepts it (refer to section 4.9 of this CPS). Issuing a Digital Certificate means that Network Solutions accepts a certificate application.
4.8) Certificate Validity
Certificates are valid upon issuance by Network Solutions. Generally the certificate validity period will be 1, 2, 3 or 4 years, however Network Solutions reserves the right to offer validity periods outside of this standard validity period.
4.9) Certificate Acceptance by Subscribers
A subscriber is deemed to have accepted a certificate when the certificate is either delivered to the Subscriber via email or installed on a subscriber's computer / hardware security module through an online collection method.
4.10) Verification of Digital Signatures
Verification of a digital signature is used to determine that:
- The digital signature was created by the private key corresponding to the public key listed in the signer's certificate.
- The signed data associated with this digital signature has not been altered since the digital signature was created.
4.11) Reliance on Digital Signatures
The final decision concerning whether or not to rely on a verified digital signature is exclusively that of the relying party. Reliance on a digital signature should only occur if:
- The digital signature was created during the operational period of a valid certificate and it can be verified by referencing a validated certificate.
- The relying party has checked the revocation status of the certificate by referring to the relevant Certificate Revocation Lists and the certificate has not been revoked.
- The relying party understands that a SSL Certificate is issued to a subscriber for a specific purpose and that the private key associated with the SSL Certificate may only be used in accordance with the usages suggested in the CPS and named as Object Identifiers in the certificate profile.
Reliance is accepted as reasonable under the provisions made for the relying party under this CPS and within the relying party agreement. If the circumstances of reliance exceed the assurances delivered by Network Solutions under the provisions made in this CPS, the relying party must obtain additional assurances.
4.12) Certificate Suspension
Network Solutions does not utilize certificate suspension.
4.13) Certificate Revocation
Revocation of a certificate is to permanently end the operational period of the certificate prior to reaching the end of its stated validity period. Network Solutions will revoke a Digital Certificate if:
- There has been loss, theft, modification, unauthorized disclosure, or other compromise of the private key associated with the certificate.
- The Subscriber or Network Solutions has breached a material obligation under this CPS or the Certificate and Site Seal Subscriber Agreement.
- Either the Subscriber's or Network Solutions' obligations under this CPS are delayed or prevented by a natural disaster, computer or communications failure, or other cause beyond the person's reasonable control, and as a result another person's information is materially threatened or compromised.
- There has been a modification of the information pertaining to the Subscriber that is contained within the certificate.
4.13.1) Request for Revocation
The subscriber or other appropriately authorized parties such as RAs can request revocation of a certificate. Prior to the revocation of a certificate Network Solutions will verify that the revocation request has been:
- Made by the organization or individual entity that has made the certificate application.
- Made by the RA on behalf of the organization or individual entity that used the RA to make the certificate application
Network Solutions employs the following procedure for authenticating a revocation request:
- The revocation request must be received by the Administrator contact associated with the certificate application. Network Solutions may if necessary also request that the revocation request be made by either / or the organizational contact and billing contact.
- Upon receipt of the revocation request Network Solutions will request confirmation from the known administrator contact details, either by telephone or fax.
- Network Solutions validation personnel will then command the revocation of the certificate and logging of the identity of validation personnel and reason for revocation will be maintained in accordance with the logging procedures covered in this CPS.
4.13.2) Effect of Revocation
Upon revocation of a certificate, the operational period of that certificate is immediately considered terminated. The serial number of the revoked certificate will be placed within the Certificate Revocation List (CRL) and remains on the CRL until some time after the end of the certificate's validity period. An updated CRL is published on the Network Solutions website every 24 hours, however under special circumstances the CRL may be published more frequently.
4.14) Renewal
Depending on the option selected during application, and the actual certificate issuance date, and subject to Section 4.8 above, the validity period of Network Solutions certificates is generally one year, two years, three years or four years from the date of issuance and is detailed in the relevant field within the certificate. Renewal fees are detailed on the official Network Solutions website and within communications sent to subscribers approaching the certificate expiration date.
Renewal application requirements and procedures are the same as those employed for the application validation and issuance requirements detailed for new customers unless the subscriber had provided offline supporting documentation during the initial validation process. In such instances, the renewal process will include Network Solutions sending the subscriber a copy of all supporting documentation including the initial offline supporting documentation that the subscriber provided in order to secure a certificate. A subscriber must review and confirm in writing to Network Solutions that such documentation is still valid and no changes have been made to the documentation.
4.15) Notice Prior to Expiration
Network Solutions shall make reasonable efforts to notify subscribers via e -mail, of the imminent expiration of a SSL Certificate. Notice shall ordinarily be provided within a 60 day period prior to the expiry of the certificate.
5. Legal Conditions of Issuance
This part describes the legal representations, warranties and limitations associated with Network Solutions SSL Certificates. This CPS also incorporates the Network Solutions Relying Party Guarantee available at http://www.networksolutions.com/legal/SSL-legal-repository-rpg.jsp.
5.1) Network Solutions Representations
Network Solutions makes to all subscribers and relying parties certain representations regarding its public service, as described below. Network Solutions reserves its right to modify such representations as it sees fit or required by law.
5.2) Information Incorporated by Reference into a SSL Certificate.
Network Solutions incorporates by reference the following information in every digital certificate it issues:
- Terms and conditions of the digital certificate.
- Any other applicable certificate policy as may be stated on an issued Network Solutions certificate, including the location of this CPS.
- The mandatory elements of the standard X.509v3.
- Any non-mandatory but customized elements of the standard X.509v3.
- Content of extensions and enhanced naming that are not fully expressed within a certificate.
- Any other information that is indicated to be so in a field of a certificate.
5.3) Displaying Liability Limitations, and Warranty Disclaimers
Network Solutions certificates may include a brief statement describing limitations of liability, limitations in the value of transactions to be accomplished, validation period, intended purpose of the certificate and disclaimers of warranty that may apply. Subscribers must agree to Network Solutions Certificate and Site Seal Subscriber Agreement before signing-up for a certificate, as well as agreeing to bind their relying parties to the Network Solutions Relying Party Agreement. To communicate information Network Solutions may use:
- An organizational unit attribute.
- A Network Solutions standard resource qualifier to a certificate policy.
- Proprietary or other vendors' registered extensions.
5.4) Publication of Certificate Revocation Data
Network Solutions reserves its right to publish a CRL (Certificate Revocation List) as may be indicated.
5.5) Duty to Monitor the Accuracy of Submitted Information
In all cases and for all types of Network Solutions certificates the Subscriber has a continuous obligation to monitor the accuracy of the submitted information and notify Network Solutions of any such changes.
5.6) Publication of Information
Published critical information may be updated from time to time as prescribed in this CPS. Such updates shall be indicated through appropriate version numbering and publication date on any new version.
5.7) Interference with Network Solutions Implementation
Subscribers, relying parties and any other parties shall not interfere with, or reverse engineer the technical implementation of Network Solutions PKI services including the key generation process, the public web site and the Network Solutions repositories except as explicitly permitted by this CPS or upon prior written approval of Network Solutions. Failure to comply with this as a subscriber will result in the revocation of the Subscriber's SSL Certificate without further notice to the Subscriber and the Subscriber shall pay any Charges payable but not yet paid under the SSL Certificate and Site Seal Subscriber Agreement. Failure to comply with this as a relying party will result in the termination of the agreement with the relying party, the removal of permission to use or access the Network Solutions repository and any SSL Certificate or service provided by Network Solutions.
5.8) Standards
Network Solutions assumes that user software that is claimed to be compliant with X.509v3 and other applicable standards enforces the requirements set out in this CPS. Network Solutions cannot warrant that such user software will support and enforce controls required by Network Solutions, and the user should seek appropriate advice.
5.9) Network Solutions Partnerships Limitations
Partners of the Network Solutions network shall not undertake any actions that might imperil, put in doubt or reduce the trust associated with the Network Solutions products and services. Network Solutions partners shall specifically refrain from seeking partnerships with other root authorities or apply procedures originating from such authorities. Failure to comply with this will result in the termination of the agreement with the relying party, the removal of permission to use or access the Network Solutions repository and any SSL Certificate or service provided by Network Solutions.
5.10) Network Solutions Limitation of Liability for a Network Solutions Partner
As the Network Solutions network includes RAs that operate under Network Solutions practices and procedures, Network Solutions guarantees to all Relying Parties, pursuant and subject to the terms of the Relying Party Guarantee, the integrity of any certificate issued under its own root.
5.11) Choice of Cryptographic Methods
Parties are solely responsible for and have exercised independent judgment and employed adequate training in choosing security software, hardware, and encryption/digital signature algorithms, including their respective parameters, procedures, and techniques as well as PKI as a solution to their security requirements.
5.12) Reliance on Unverified Digital Signatures
Parties relying on a SSL Certificate must verify a digital signature at all times by checking the validity of a SSL Certificate against the relevant CRL published by Network Solutions. Relying parties are alerted that an unverified digital signature cannot be assigned as a valid signature of the subscriber.
Relying on an unverifiable digital signature may result to risks that the relying party, and not Network Solutions, assume in whole.
By means of this CPS, Network Solutions has adequately informed relying parties on the usage and validation of digital signatures through this CPS and other documentation published in its public repository available at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp or by contacting via the contact address as specified in the Document Control section of this CPS.
5.13) Rejected SSL Certificate Applications
The private key associated with a public key which has been submitted as part of a rejected SSL Certificate application may not under any circumstances be used to create a digital signature if the effect of the signature is to create conditions of reliance upon the rejected certificate. The private key may also not be resubmitted as part of any other certificate application
5.14) Refusal to Issue an SSL Certificate
Network Solutions reserves its right to refuse to issue a SSL Certificate to any party as it sees fit, without incurring any liability or responsibility for any loss or expenses arising out of such refusal. Network Solutions reserves the right not to disclose reasons for such a refusal.
5.15) Subscriber Obligations
Unless otherwise stated in this CPS, subscribers shall exclusively be responsible:
- To minimize internal risk of private key compromise by ensuring adequate knowledge and training on PKI is provided internally.
- To generate their own private / public key pair to be used in association with the certificate request submitted to Network Solutions or a Network Solutions RA.
- Ensure that the public key submitted to Network Solutions or a Network Solutions RA corresponds with the private key used.
- Ensure that the public key submitted to Network Solutions or a Network Solutions RA is the correct one.
- Provide correct and accurate information in its communications with Network Solutions or a Network Solutions RA.
- Alert Network Solutions or a Network Solutions RA if at any stage whilst the certificate is valid, any information originally submitted has changed since it had been submitted to Network Solutions.
- Generate a new, secure key pair to be used in association with a certificate that it requests from Network Solutions or a Network Solutions RA.
- Read, understand and agree with all terms and conditions in this Network Solutions CPS and associated policies published in the Network Solutions Repository at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp.
- Refrain from tampering with a Network Solutions certificate.
- Use Network Solutions SSL Certificates for legal and authorized purposes in accordance with this suggested usages and practices CPS.
- Cease using a Network Solutions SSL Certificate if any information in it becomes misleading obsolete or invalid.
- Cease using a Network Solutions certificate if such certificate is expired and remove it from any applications and/or devices it has been installed on.
- Refrain from using the subscriber's private key corresponding to the public key in a Network Solutions issued certificate to issue end-entity SSL Certificate or subordinate CAs.
- Make reasonable efforts to prevent the compromise, loss, disclosure, modification, or otherwise unauthorized use of the private key corresponding to the public key published in a Network Solutions certificate.
- Request the revocation of a certificate in case of an occurrence that materially affects the integrity of a Network Solutions certificate.
- For acts and omissions of partners and agents they use to generate, retain, escrow, or destroy their private keys.
5.16) Representations by Subscriber upon Acceptance
Upon submitting an application for a certificate the subscriber represents to Network Solutions and to relying parties that at such time and until further notice:
- Digital signatures created using the private key corresponding to the public key included in the certificate is the digital signature of the subscriber and the certificate has been accepted and is properly operational at the time the digital signature is created.
- No unauthorized person has ever had access to the subscriber's private key.
- All representations made by the subscriber to Network Solutions regarding the information contained in the certificate are accurate and true.
- All information contained in the certificate is accurate and true to the best of the subscriber's knowledge or to the extent that the subscriber had notice of such information whilst the subscriber shall act promptly to notify Network Solutions of any material inaccuracies in such information.
- The certificate is used exclusively for authorized and legal purposes, consistent with this CPS.
- It will use a Network Solutions certificate only in conjunction with the entity named in the organization field of a SSL Certificate (if applicable).
- The subscriber retains control of her private key, use a trustworthy system, and take reasonable precautions to prevent its loss, disclosure, modification, or unauthorized use.
- The subscriber is an end-user subscriber and not a CA, and will not use the private key corresponding to any public key listed in the certificate for purposes of signing any certificate (or any other format of certified public key) or CRL, as a CA or otherwise, unless expressly agreed in writing between subscriber and Network Solutions.
- The subscriber agrees with the terms and conditions of this CPS and other agreements and policy statements of Network Solutions.
- The subscriber abides by the laws applicable in his/her country or territory including those related to intellectual property protection, viruses, accessing computer systems, etc.
- The subscriber complies with all export laws and regulations for dual usage goods as may be applicable.
5.17) Indemnity by Subscriber
By accepting a certificate, the subscriber agrees to indemnify and hold Network Solutions, as well as its agent(s) and contractors harmless from any acts or omissions resulting in liability, any loss or damage, and any suits and expenses of any kind, including reasonable attorneys' fees, that Network Solutions, and the above mentioned parties may incur, that are caused by the use or publication of a certificate, and that arises from:
- Any false or misrepresented data supplied by the subscriber or agent(s).
- Any failure of the subscriber to disclose a material fact, if the misrepresentation or omission was made negligently or with intent to deceive the CA, Network Solutions, or any person receiving or relying on the certificate.
- Failure to protect the subscriber's confidential data including their private key, or failure to take reasonable precautions necessary to prevent the compromise, loss, disclosure, modification, or unauthorized use of the subscriber's confidential data.
- Breaking any laws applicable in his/her country or territory including those related to intellectual property protection, viruses, accessing computer systems etc.
5.18) Obligations of Network Solutions Registration Authorities
A Network Solutions RA operates under the policies and practices detailed in this CPS. The RA is bound under contract to:
- Receive applications for Network Solutions certificates in accordance with this CPS.
- Perform all verification actions prescribed by the Network Solutions validation procedures and this CPS.
- Receive, verify and relay to Network Solutions all requests for revocation of a Network Solutions certificate in accordance with the Network Solutions revocation procedures and the CPS.
- Act according to relevant Law and regulations.
5.19) Obligations of a Relying Party
A party relying on a Network Solutions certificate accepts that in order to reasonably rely on a Network Solutions certificate they must:
- Minimize the risk of relying on a digital signature created by an invalid, revoked, expired or rejected certificate, the relying party must have reasonably made the effort to acquire sufficient knowledge on using SSL Certificates and PKI.
- Study the limitations to the usage of SSL Certificates and be aware through the Relying Party Agreement the maximum value of the transactions that can be made using a Network Solutions Digital Certificate.
- Read and agree with the terms of the Network Solutions CPS and Relying Party Agreement.
- Verify a Network Solutions certificate by referring to the relevant CRL and also the CRLs of intermediate CA and root CA as available in the Network Solutions repository.
- Trust a Network Solutions certificate only if it is valid and has not been revoked or has expired.
- Rely on a Network Solutions certificate, only as may be reasonable under the circumstances listed in this section and other relevant sections of this CPS.
5.20) Legality of Information
Subscribers shall solely be responsible for the legality of the information they present for use in certificates issued under this CPS, in any jurisdiction in which such content may be used or viewed.
5.21) Subscriber Liability to Relying Parties
Without limiting other subscriber obligations stated in this CPS, subscribers are liable for any misrepresentations they make in certificates to third parties that reasonably rely on the representations contained therein and have verified one or more digital signatures with the certificate.
5.22) Duty to Monitor Agents
The subscriber shall control and be responsible for the data that an agent supplies to Network Solutions. The subscriber must promptly notify the issuer of any misrepresentations and omissions made by an agent. The duty of this article is continuous.
5.23) Use of Agents
For certificates issued at the request of a subscriber's agent, both the agent and the subscriber shall be bound by the Certificate and Site Seal Subscriber Agreement and shall jointly and severally indemnify Network Solutions, and its agents and contractors.
5.24) Conditions of usage of the Network Solutions Repository and Web site
Parties (including subscribers and relying parties) accessing the Network Solutions Repository (http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp) and official web site(s) agree with the provisions of this CPS and any other conditions of usage that Network Solutions may make available.
Parties demonstrate acceptance of the conditions of usage of the CPS by using a Network Solutions issued certificate.
Failure to comply with the conditions of usage of the Network Solutions Repositories and web site may result in terminating the relationship between Network Solutions and the party.
5.25) Accuracy of Information
Network Solutions recognizing its trusted position makes all reasonable efforts to ensure that parties accessing its Repositories receive accurate, updated and correct information. Network Solutions, however, cannot accept any liability beyond the limits set in this CPS and the Network Solutions insurance policy.
Failure to comply with the conditions of usage of the Network Solutions Repositories and web site may result in terminating the relationship between Network Solutions and the party.
5.26) Obligations of Network Solutions
To the extent specified in the relevant sections of the CPS, Network Solutions promises to:
- Comply with this CPS and its internal or published policies and procedures.
- Comply with applicable laws and regulations.
- Provide (directly or through its selected third-party vendors) infrastructure and certification services, including but not limited to the establishment and operation of the Network Solutions Repository and web site for the operation of PKI services.
- Provide trust mechanisms, including a key generation mechanism, key protection, and secret sharing procedures regarding its own infrastructure.
- Provide prompt notice in case of compromise of its private key(s).
- Provide and validate application procedures for the various types of certificates that it may make publicly available.
- Issue digital certificates in accordance with this CPS and fulfill its obligations presented herein.
- Upon receipt of a request from an RA operating within the Network Solutions network act promptly to issue a Network Solutions certificate in accordance with this Network Solutions CPS.
- Upon receipt of a request for revocation from an RA operating within the Network Solutions network act promptly to revoke a Network Solutions certificate in accordance with this Network Solutions CPS.
- Publish accepted certificates in accordance with this CPS.
- Provide support to subscribers and relying parties as described in this CPS
- Revoke certificates according to this CPS.
- Provide for the expiration and renewal of certificates according to this CPS.
- Make available a copy of this CPS and applicable policies to requesting parties.
The subscriber also acknowledges that Network Solutions has no further obligations under this CPS.
5.27) Fitness for a Particular Purpose
Network Solutions disclaims all warranties and obligations of any type, including but not limited to any warranty of fitness for a particular purpose, warranty of merchantability, warranty of non-infringement, and any warranty of the accuracy of unverified information provided, except as expressly provided otherwise herein or as cannot be excluded at law.
5.28) Other Warranties
Network Solutions does not warrant:
- The accuracy, authenticity, completeness or fitness of any unverified information contained in certificates or otherwise compiled, published, or disseminated by or on behalf of Network Solutions except as it may be stated in the relevant product description below in this CPS and in the Network Solutions insurance policy.
- The accuracy, authenticity, completeness or fitness of any information contained in any Network Solutions Personal certificates, class 1, free, trial or demo certificates.
- And shall not incur liability for representations of information contained in a certificate except as otherwise expressly provided for herein.
- The quality, functions or performance of any software or hardware device.
- Although Network Solutions is responsible for the revocation of a certificate it cannot be held liable except as expressly provided for herein.
- The validity, completeness or availability of directories of certificates issued by a third party (including an agent) unless that is specifically stated by Network Solutions.
5.29) Non Verified Subscriber Information
Without limiting in any way the limitations of warranties and liabilities under this CPS, Network Solutions shall not be responsible for non-verified subscriber information submitted to Network Solutions, or the Network Solutions directory or otherwise submitted with the intention to be included in a certificate.
5.30) Exclusion of Certain Elements of Damages
In no event shall Network Solutions be liable to any person or entity for:
- Any indirect, incidental or consequential damages.
- Any loss of profits.
- Any loss of data.
- Any other indirect, consequential or punitive damages arising from or in connection with the use, delivery, license, performance or non performance of certificates or digital signatures.
- Any other transactions or services offered within the framework of this CPS.
- Any other damages except for those of a Relying Party due to the Relying Party's reasonable reliance on a Certificate or Site Seal, and then only as provided in the Relying Party Guarantee.
- Any liability incurred in this case or any other case if the fault in this verified information is due to fraud or willful misconduct of the applicant. Any liability that arises from the usage of a certificate that has not been issued or used in conformance with this CPS.
- Any liability that arises from the usage of a certificate that is not valid.
- Any liability that arises from usage of a certificate that exceeds the limitations in usage and value and transactions stated upon it or on the CPS.
- Any liability that arises from security, usability, integrity of products, including hardware and software a subscriber uses.
- Any liability that arises from compromise of a subscriber's private key.
Network Solutions does not limit or exclude liability for death or personal injury.
5.31) Site Safe SLL Certificate and Site Confirm Seal Relying Party Guarantee
The cumulative maximum liability accepted by Network Solutions under the Relying Party Guarantee (which can be found in the Repository) is set forth below.
5.31.1) SiteSafe SSL Certificate - Basic
The cumulative liability of Network Solutions to all Relying Parties in respect of each SiteSafe SSL Certificate - Basic pursuant to the Relying Party Guarantee shall not exceed $50,000.00 (fifty thousand US dollars) in the aggregate or $1,000 per person per incident.
5.31.2) SiteSafe SSL Certificate - Pro
The cumulative liability of Network Solutions to all Relying Parties in respect of each SiteSafe SSL Certificate - Pro pursuant to the Relying Party Guarantee shall not exceed $1,000,000.00 (one million US dollars) in the aggregate or $1,000 per person per incident.
5.31.3) SiteSafe SSL Certificate - Wildcard
The cumulative liability of Network Solutions to all Relying Parties in respect of each SiteSafe SSL Certificate - Wildcard pursuant to the Relying Party Guarantee shall not exceed $1,000,000.00 (one million US dollars) in the aggregate or $1,000 per person per incident.
5.31.4) Reserved
5.31.5) Network Solutions Secure Site Seal
The Network Solutions Secure Site Seal shares the cumulative liability of the SSL Certificate to which it corresponds, and therefore, the cumulative liability of Network Solutions to all Relying Parties in respect of each Network Solutions Secure Site Seal pursuant to the Relying Party Guarantee shall not exceed the cumulative liability of (nor shall the per person per incident limit exceed the per person per incident limit of) the SSL Certificate to which it corresponds.
5.31.6) SiteSafe™ Site Confirm Seal
The cumulative liability of Network Solutions to all Relying Parties in respect of each SiteSafe™ Site Confirm Seal pursuant to the Relying Party Guarantee shall not exceed $50,000.00 (fifty thousand US dollars) in the aggregate or $1,000 per person per incident.
5.32) Financial Limitations on Certificate Usage
Network Solutions certificates may only be used in connection with data transfer and transactions having a US dollar (US$) value no greater than $10,000 (ten thousand dollars).
5.33) Reserved
5.34) Conflict of Rules
When this CPS conflicts with other rules, guidelines, or contracts, this CPS, Version 1.2, shall prevail and bind the subscriber and other parties except as to:
- Contracts predating the first public release of the present version of this CPS;
- Contracts expressly superseding this CPS which such contract shall govern as to the parties thereto, and to the extent permitted by law; or
- Relying Party Agreements, Certificate and Site Seal Subscriber Agreements, and the terms of the Relying Party Guarantee.
5.35) Intellectual Property Rights
Except as otherwise set forth herein, all right, title and interest in and to all, (i) registered and unregistered trademarks, service marks and logos; (ii) patents, patent applications, and patentable ideas, inventions, and/or improvements; (iii) know-how; (iv) all divisions, continuations, reissues, renewals, and extensions thereof now existing or hereafter filed, issued, or acquired; (v) registered and unregistered copyrights including, without limitation, any forms, images, audiovisual displays, text, software ("Network Solutions Intellectual Property Rights") are owned by Network Solutions or its licensors, and you agree to make no claim of interest in or ownership of any such Network Solutions Intellectual Property Rights. You acknowledge that no title to the Network Solutions Intellectual Property Rights is transferred to you, and that you do not obtain any rights, express or implied, in the Network Solutions or its licensors' service, other than the rights expressly granted in this Agreement. To the extent that you create any Derivative Work (any work that is based upon one or more preexisting versions of a work provided to you, such as an enhancement or modification, revision, translation, abridgement, condensation, expansion, collection, compilation or any other form in which such preexisting works may be recast, transformed or adapted) such Derivative Work shall be owned by Network Solutions and all right, title and interest in and to each such Derivative Work shall automatically vest in Network Solutions. Network Solutions shall have no obligation to grant you any right in any such Derivative Work.
5.36) Infringement and Other Damaging Material
Network Solutions subscribers represent and warrant that when submitting to Network Solutions and using a domain and distinguished name (and all other certificate application information) they do not interfere with or infringe any rights of any third parties in any jurisdiction with respect to their trademarks, service marks, trade names, company names, or any other intellectual property right, and that they are not seeking to use the domain and distinguished names for any unlawful purpose, including, without limitation, tortuous interference with contract or prospective business advantage, unfair competition, injuring the reputation of another, and confusing or misleading a person, whether natural or incorporated.
Although Network Solutions will provide all reasonable assistance, certificate subscribers shall defend, indemnify, and hold Network Solutions harmless for any loss or damage resulting from any such interference or infringement and shall be responsible for defending all actions on behalf of Network Solutions.
5.37) Ownership
Certificates are the property of Network Solutions. Network Solutions gives permission to reproduce and distribute certificates on a nonexclusive, royalty-free basis, provided that they are reproduced and distributed in full. Network Solutions reserves the right to revoke the certificate at any time.
5.38) Governing Law
This CPS shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia. This choice of law is made to ensure uniform interpretation of this CPS, regardless of the place of residence or place of use of Network Solutions SSL Certificates or other products and services. Virginia law applies in all Network Solutions commercial or contractual relationships in which this CPS may apply or be quoted implicitly or explicitly in relation to Network Solutions products and services where Network Solutions acts as a provider, supplier, beneficiary receiver or otherwise.
5.39) Jurisdiction
Each party, including Network Solutions partners, subscribers and relying parties, irrevocably agrees to submit to the exclusive jurisdiction and venue of the state and federal courts in Fairfax County, Virginia and the Eastern District of Virginia, respectively, for the resolution of any dispute arising out of or in connection with this CPS or the provision of Network Solutions PKI services.
5.40) Dispute Resolution
Before resorting to any dispute resolution mechanism including adjudication or any type of Alternative Dispute Resolution (including without exception mini-trial, arbitration, binding expert's advice, co-operation monitoring and normal expert's advice) all parties other than Network Solutions agree to notify Network Solutions of the dispute with a view to seek dispute resolution.
5.41) Successors and Assigns
This CPS shall be binding upon the successors, executors, heirs, representatives, administrators, and assigns, whether express, implied, or apparent, of the parties. The rights and obligations detailed in this CPS are freely assignable by Network Solutions, but not by any other party.
5.42) Severability
If any provision of this CPS, or the application thereof, is for any reason and to any extent found to be invalid or unenforceable, the remainder of this CPS (and the application of the invalid or unenforceable provision to other persons or circumstances) shall be interpreted in such manner as to affect the original intention of the parties. Each and every provision of this CPS that provides for a limitation of liability, disclaimer of or limitation upon any warranties or other obligations, or exclusion of damages is intended to be severable and independent of any other provision and is to be enforced as such.
5.43) Interpretation
The headings, subheadings, and other captions in this CPS are intended for convenience and reference only and shall not be used in interpreting, construing, or enforcing any of the provisions of this CPS.
Appendices, if any, and definitions to this CPS, are for all purposes an integral and binding part of the CPS.
5.44) No Waiver
This CPS shall be enforced as a whole, whilst failure by any person to enforce any provision of this CPS shall not be deemed a waiver of future enforcement of that or any other provision.
5.45) Notice
Network Solutions accepts notices related to this CPS by means of digitally signed messages or in paper form. Upon receipt of a valid, digitally signed acknowledgment of receipt from Network Solutions the sender of the notice shall deem their communication effective. The sender must receive such acknowledgment within five (5) days, or else written notice must then be sent in paper form through a courier service that confirms delivery or via certified or registered mail, postage prepaid, return receipt requested, addressed as follows:
13861 Sunrise Valley Drive, Suite 300
Herndon, VA 20171
Attention: Legal Practices
Email: sslcpa@networksolutions.com
This CPS, related agreements and Certificate policies referenced within this document are available online at http://www.networksolutions.com/legal/SSL-legal-repository-sa.jsp.
5.46) Fees
Network Solutions charges Subscriber fees for some of the certificate services it offers, including issuance, renewal and reissues (in accordance with the Network Solutions Reissue Policy stated in 5.47 of this CPS). Such fees are detailed on the official Network Solutions websites (www.networksolutions.com).
Network Solutions does not charge fees for the revocation of a certificate or for a Relying Party to check the validity status of a Network Solutions issued certificate through the use of Certificate Revocation Lists.
Network Solutions retains its right to affect changes to such fees. Network Solutions partners, including Wholesale Partners and SRSPlus Partners, will be suitably advised of price amendments as detailed in the relevant partner agreements.
5.47) Reissue Policy
Network Solutions offers a 30 day reissue policy. During a 30 day period (beginning when a certificate is first issued) the Subscriber may request a reissue of their SSL Certificate and incur no further fees for the reissue. If details other than just the public key require amendment, Network Solutions reserves the right to revalidate the application in accordance with the validation processes detailed within this CPS. If the reissue request does not pass the validation process, Network Solutions reserves the right to refuse the reissue application. Under such circumstances, the original SSL Certificate may be revoked and a refund provided to the applicant. Network Solutions is not obliged to reissue a certificate after the 30 day reissue policy period has expired.
5.48) Refund Policy
Except as otherwise expressly provided for herein, all payments made to Network Solutions are non-refundable.
6. General Issuance Procedure
6.1) General
Network Solutions offers different certificate types to make use of SSL and S/MIME technology for secure online transactions and secure email respectively. Prior to the issuance of a certificate Network Solutions will validate an application in accordance with this CPS which may involve the request by Network Solutions to the applicant for relevant official documentation supporting the application.
Network Solutions certificates are issued to organizations or individuals.
The validity period of Network Solutions certificates varies dependent on the certificate type, but typically a certificate will be valid for either 1 year, 2 years, 3 years or 4 years. Network Solutions reserves the right to, at its discretion, issues certificates that may fall outside of these set periods.
6.2) Certificates issued to Individuals and Organizations
A SSL Certificate request can be done according to the following means:
On-line: Via the Web (https). The certificate applicant submits an application via a secure online link according to a procedure provided by Network Solutions. Additional documentation in support of the application may be required so that Network Solutions verifies the identity of the applicant. The applicant submits to Network Solutions such additional documentation. Upon verification of identity, Network Solutions issues the certificate and sends a notice to the applicant. The applicant downloads and installs the SSL Certificate to its device. The applicant must notify Network Solutions of any inaccuracy or defect in a SSL Certificate promptly after receipt of the SSL Certificate or earlier notice of informational content to be included in the certificate.
Network Solutions may at its discretion accept applications via email.
6.3) Content
Typical content of information published on a SiteSafe™ SSL Certificate may include but is not limited to the following elements of information:
6.3.1) Secure Server Certificates
- Applicant's fully qualified domain name.
- Applicant's organizational name.
- Code of applicant's country.
- Organizational unit name, street address, city, state.
- Issuing certification authority (Network Solutions).
- Applicant's public key.
- Network Solutions digital signature.
- Type of algorithm.
- Validity period of the digital certificate.
- Serial number of the digital certificate.
6.3.2) Reserved
6.4) Time to Confirm Submitted Data
Network Solutions makes reasonable efforts to confirm certificate application information and issue a SSL Certificate within reasonable time frame. The time frame is greatly dependent on the Subscriber providing the necessary details and / or documentation in a timely manner. Upon the receipt of the necessary details and / or documentation, Network Solutions aims to confirm submitted application data and to complete the validation process and issue / reject a certificate application within 2 working days.
From time to time, events outside of the control of Network Solutions may delay the issuance process however Network Solutions will make every reasonable effort to meet issuance times and to make applicants aware of any factors that may affect issuance times in a timely manner.
6.5) Issuing Procedure
The following steps describe the milestones to issue a Secure Server Certificate:
a) The applicant fills out the online request on Network Solutions' web site and the applicant submits the required information: Certificate Signing Request (CSR), e -mail address, common name, organizational information, country code, verification method and billing information.
b) The applicant accepts the on line subscriber agreement.
c) The applicant submits the required information to Network Solutions.
d) The applicant pays the certificate fees.
e) Network Solutions verifies the submitted information using third party databases and Government records
f) Upon successful validation of the application information, Network Solutions may issue the certificate to the applicant or should the application be rejected, Network Solutions will alert the applicant that the application has been unsuccessful.
g) Renewal is conducted as per the procedures outlined in this CPS and the official Network Solutions websites.
h) Revocation is conducted as per the procedures outlined in this CPS.
Document Control
This document has been signed off by the Network Solutions Certificate Policy Authority. Please visit the Repository or contact Network Solutions for the publication date of this version.
Network Solutions, LLC
Digital Certificates Support
13861 Sunrise Valley Drive, Suite 300
Herndon, VA 20171, USA.
URL: http://www.networksolutions.com
E-mail: sslcpa@networksolutions.com
Tel: 703-668-4600
Fax: 703-668-5959
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